
Chapter 2 OpenView NNM on Windows NT/2000
Troubleshooting
24 SNMP Integration Guide
Uninstalling
Software from
Windows 2000 2
To remove the library integration software using Windows 2000:
1 Log into Windows 2000 with Administrator privileges.
2 Click Start, then point to Settings.
3 Click Control Panel.
4 Double-click the Add/Remove Programs icon.
5 Select HP OpenView Integration from the list of currently installed
programs.
6 Click Change/Remove.
7 Click Yes.
Troubleshooting 2
The following troubleshooting information contains possible problems
and resolutions for OpenView NNM.
Problem: After rebooting the system, the library object reverts to the
generic device symbol. 2
Resolution: Reclassify the object (see Changing Symbol Type
on page 19).
Problem: Double-clicking the library object causes the object status
source to change to “symbol”. 2
Resolution: Change the source back to object (see Configuring Status
Source on page 20).
Problem: Library object color changes to blue. 2
Resolution: This does not impact library integration and no action is
necessary. When the library changes condition, the color will change
appropriately.
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