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DLT-S4 Product Manual 123
Chapter 14
14Troubleshooting
This chapter lists troubleshooting tips and diagnostic tools to use if the
tape drive system fails or you experience poor performance. This chapter
covers:
• General Troubleshooting
• POST and SCSI Troubleshooting
• Over Temperature Condition
For complete inspection instructions for DLTtape S4, Super DLTtape II,
and Super DLTtape I cartridges, see chapter 3, Cartridges
.
The Web site
www.quantum.com also includes valuable information on
DLT systems.
General Troubleshooting 14
Follow these steps to troubleshoot problems with the DLT-S4 tape drive:
1 Visually inspect the cartridge for damage, and try a new cartridge if
necessary (see chapter 3, Cartridges
).
2 Ensure that the cables and connectors are in good working condition.
For example, check that they are not worn or broken, and there are no
missing or bent pins.
- '/76 1
- Contents 3
- Chapter 3 Cartridges 19 4
- Chapter 4 Specifications 37 4
- DLT-S4 Product Manual v 5
- DLT-S4 Product Manual vi 6
- DLT-S4 Product Manual vii 7
- Glossary 144 8
- Index 153 8
- DLT-S4 Product Manual ix 9
- DLT-S4 Product Manual x 10
- DLT-S4 Product Manual xi 11
- DLT-S4 Product Manual xii 12
- DLT-S4 Product Manual xiii 13
- DLT-S4 Product Manual xiv 14
- DLT-S4 Product Manual xv 15
- Product Overview 19
- Tape Drive Models 1 20
- Chapter 1 Product Overview 21
- Tape Drive Models 21
- DLT-S4 Product Manual 3 21
- Figure 2 Tabletop Tape Drive 21
- Tape Drive Features 1 22
- Maximum Data Transfer Rate 1 23
- Functional Specifications 1 24
- Tape Drive Technology 1 25
- Tape Drive Components 1 26
- Tape Drive Components 27
- DLT-S4 Product Manual 9 27
- Integrated 28
- Interface Types 1 29
- Interface Types 30
- DLT-S4 Product Manual 12 30
- Physical Characteristics 30
- Before You Begin 31
- Warranty Note 2 32
- Safety Precautions 2 32
- Chapter 2 Before You Begin 33
- DLT-S4 Product Manual 15 33
- DLT-S4 Product Manual 16 34
- Figure 4 Receiver Area 34
- Pre-Installation Guidelines 2 35
- Cartridges 37
- Chapter 3 Cartridges 38
- DLT-S4 Product Manual 20 38
- Figure 5 Compatible Tape 38
- ≥ 18.0 MB/sec 40
- ≥ 8.0 MB/sec 40
- DLT-S4 Product Manual 23 41
- DLT-S4 Product Manual 24 42
- Inspecting a Cartridge 3 43
- Spring-loaded hub 44
- Reel lock 44
- Write-protecting a Cartridge 49
- DLT-S4 Product Manual 31 49
- Table 22 Write-protect Tab 49
- Positions 49
- Loading a Cartridge 3 50
- Unloading a Cartridge 3 51
- DLTSage WORM 3 52
- Specifications 55
- Physical Specifications 4 56
- Dimensions and Weights 4 57
- Acoustic Noise Emissions 4 60
- Common Interface 61
- Information 61
- SCSI Command Timeout 5 62
- Rear Panel Connectors 5 64
- Rear Panel Connectors 65
- DLT-S4 Product Manual 47 65
- Figure 14 ADI/Loader Port 65
- Interface Schematic 65
- Parallel SCSI Interface 66
- Rear Panel Connectors 6 67
- SCSI Cable Connectors 6 67
- SCSI Tape Drive Features 6 68
- SCSI Stub and Cable Lengths 6 68
- DLT-S4 Product Manual 52 70
- DLT-S4 Product Manual 54 72
- Fibre Channel Interface 73
- Rear Panel Connectors 7 74
- DLT-S4 Product Manual 57 75
- Connector 75
- Practical Considerations 7 76
- World-wide Names 7 79
- Serial Attached SCSI (SAS) 80
- Interface 80
- Rear Panel Connectors 8 81
- SAS Cable Connector 8 82
- SAS Tape Drive Features 8 82
- Practical Considerations 8 82
- SAS Tape Drive Speed 8 83
- World-wide Names 8 83
- Installing an Internal 84
- SCSI Tape Drive 84
- Equipment Required 9 85
- Installation Steps 9 85
- Rear Panel Connectors 9 86
- Unpacking the Tape Drive 9 87
- Setting the SCSI ID 9 87
- DLT-S4 Product Manual 73 91
- Built-in 93
- Terminator 93
- SCSI cable (shown with 94
- Setting TERMPWR 9 95
- Adding an Additional Device 9 96
- Installing an Internal Fibre 98
- Channel Tape Drive 98
- Equipment Required 10 99
- Installation Steps 10 99
- Rear Panel Connectors 10 100
- Unpacking the Tape Drive 10 101
- Mounting holes 102
- DLT-S4 Product Manual 85 103
- Holes — Bottom View 103
- Connecting the Cables 10 104
- DLT-S4 Product Manual 87 105
- Channel and Power Cables 105
- Confirming the Installation 105
- Adding Additional Devices 10 106
- Installing an Internal SAS 107
- Tape Drive 107
- Equipment Required 11 108
- Installation Steps 11 108
- Rear Panel Connectors 11 109
- Unpacking the Tape Drive 11 110
- DLT-S4 Product Manual 94 112
- Connecting the Cables 11 113
- DLT-S4 Product Manual 96 114
- Adding Additional Devices 11 115
- Installing the Tabletop 116
- Equipment Required 12 117
- Installation Steps 12 117
- Rear Panel Connectors 12 118
- DLT-S4 Product Manual 101 119
- Setting the SCSI ID 12 120
- Terminating the SCSI Bus 121
- SCSI cable 123
- 220V / 240V 124
- Configuring the Tape Drive 12 127
- Using TERMPWR 12 127
- Using the Tape Drive 128
- Eject button 129
- Left LED 129
- Middle LED 129
- Right LED 129
- Power-On Self-Test 13 131
- Performing a Trial Backup 13 133
- Cleaning the Tape Drive 13 137
- DLT-S4 Product Manual 121 139
- DLT-S4 Product Manual 122 140
- Troubleshooting 141
- Chapter 14 Troubleshooting 143
- POST and SCSI Troubleshooting 143
- DLT-S4 Product Manual 125 143
- Table 37 POST and SCSI 143
- Troubleshooting Guidelines 143
- DLT-S4 Product Manual 126 144
- DLT-S4 Product Manual 127 145
- Over Temperature Condition 14 146
- Preparing the Tape 147
- Drive for Shipping 147
- Power off the tape drive 148
- Diagnostic Tools 149
- Accessing the Tools 1 150
- Device Drivers 1 150
- TapeAlert 1 151
- Medium Auxiliary Memory 1 151
- DLTSage 1 152
- Appendix A Diagnostic Tools 153
- DLT-S4 Product Manual 135 153
- Environmental Compliance 155
- DLT-S4 Product Manual 138 156
- Regulatory Statements 157
- Taiwan Statement 3 158
- DLT-S4 Product Manual 141 159
- Laser Statement 3 160
- Power Cord Statement 3 161
- Glossary 162
- Numerics 171
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