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Chapter 6 Troubleshooting
Missing or Damaged Parts
DDS-4/DAT 72 User’s Guide 59
Missing or Damaged Parts 6
If any of the contents included with your DDS-4 or DAT 72 drive are
missing or damaged, contact your place of purchase immediately.
SCSI ID Problems 6
Each SCSI device on the same SCSI bus must have a unique SCSI ID. The
default SCSI ID for internal and external DDS-4 and DAT 72 drives is 6.
You should leave this default SCSI ID unchanged unless another device
on the SCSI bus is already using this ID.
If the default SCSI ID is already in use, you can change the default SCSI
ID on the drive using either jumpers on the back of the internal tape
drives or the SCSI ID Selector switch on the back of the external SCSI
drives. After you set the SCSI ID, record your setting. For more
information about SCSI IDs, see
SCSI ID on page 16 if you have an
internal tape drive or an external tape drive.
SCSI Termination Problems 6
If an external DDS-4 or DAT 72 drive is the last device or the only device
in a SCSI chain, you must install a terminating plug on the unused SCSI
connector. For more information, see
Checking SCSI Termination on
page 30.
The internal DDS-4 and DAT 72 drives do not provide SCSI termination.
Therefore, do not install these drives as the last devices in the SCSI chain.
If the drive is the only SCSI device, attach the drive to the connector
which is next to last on the SCSI chain and attach a multi-mode
terminator to the last connector in the chain. For more information, see
Checking SCSI Termination on page 30.
- ''6'$7 1
- Contents 3
- DDS-4/DAT 72 User’s Guide iv 4
- Chapter 6 Troubleshooting 58 5
- Index 66 5
- DDS-4/DAT 72 User’s Guide vi 6
- DDS-4/DAT 72 User’s Guide vii 7
- DDS-4/DAT 72 User’s Guide ix 9
- DDS-4/DAT 72 User’s Guide x 10
- Quick Start Installation 13
- Product Overview 14
- DDS-4/DAT 72 User’s Guide 2 14
- Figure 1 Drives Covered in 14
- This User’s Guide 14
- DDS-4/DAT 72 User’s Guide 3 15
- Tape Drive Components 1 16
- DDS-4/DAT 72 User’s Guide 5 17
- DDS-4/DAT 72 User’s Guide 6 18
- DDS-4/DAT 72 User’s Guide 7 19
- Chapter 2 20
- Unpacking 2 21
- What Else You Need 2 22
- Installation Summary 2 23
- DDS-4/DAT 72 User’s Guide 12 24
- Default jumper settings shown 26
- SCSI ID 2 28
- Parity Checking 2 29
- Terminator Power 2 30
- Data Compression 2 31
- Power-On Self-Test 2 32
- Host Operating System 2 33
- Host Operating System 34
- DDS-4/DAT 72 User’s Guide 22 34
- Vendor ID 2 36
- Recording Drive Information 2 36
- DDS-4/DAT 72 User’s Guide 25 37
- DDS-4/DAT 72 User’s Guide 26 38
- Tape Drive 38
- Side View 39
- Bottom View 39
- Connecting a SCSI Cable 2 41
- Checking SCSI Termination 2 42
- 2 Replace the computer cover 45
- Registering Your Tape Drive 2 46
- Installing External Tape 47
- Unpacking 3 48
- What Else You Need 3 48
- Installation Summary 3 49
- SCSI ID 3 50
- Parity Checking 3 51
- Data Compression 3 51
- Power-On Self-Test 3 52
- Host Operating System 3 52
- Connecting a SCSI Cable 3 53
- Checking SCSI Termination 3 54
- Connecting a Power Cable 3 55
- Registering Your Tape Drive 3 56
- Registering Your Tape Drive 57
- DDS-4/DAT 72 User’s Guide 45 57
- Operating Your Tape Drive 58
- Handling Cartridges 4 59
- Loading a Cartridge 4 60
- Unloading a Cartridge 4 61
- Write protected 63
- Write enabled 63
- Cleaning the Tape Heads 64
- DDS-4/DAT 72 User’s Guide 52 64
- Understanding the 65
- Drive LEDs 65
- Front Panel LEDs 66
- DDS-4/DAT 72 User’s Guide 54 66
- Figure 20 Front Panel LEDs 66
- LED Summary 5 67
- Clean LED 5 67
- Media LED 5 68
- Drive LED 5 69
- Troubleshooting 70
- Missing or Damaged Parts 6 71
- SCSI ID Problems 6 71
- SCSI Termination Problems 6 71
- Mounting Hardware Problems 6 72
- Drive Does Not Work 6 72
- Power-On Self-Test Fails 6 72
- Computer Does Not Boot 6 73
- Write Error 6 74
- Hardware Error 6 74
- Chapter 6 Troubleshooting 75
- Hardware Error 75
- DDS-4/DAT 72 User’s Guide 63 75
- Loading Revised 76
- Firmware 76
- Using Firmware Cartridges 1 77
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