Quantum EC-LLDAA-YF-B Podręcznik Użytkownika Pobierz pdf (Strona 134)

Chapter 8 Logs and Troubleshooting

Autoloader Logs

114 Quantum SuperLoader 3 User’s Guide

AD Mail Slot Solenoid Error • Insert a cartridge into the autoloader via the

mailslot.

• Power cycle the autoloader.

• If all previous steps fail, contact customer support.

AE Unknown Servo Error • Contact customer support.

AF Error Log Information Event • No action required.

B0–BF Error Events related to the

picker not rotating or

translating properly

• Power cycle the autoloader.

• Contact customer support.

C0 Unknown Motor Error • Power cycle the autoloader.

• Contact customer support.

D0 Magazine Solenoid Bad • Check the

Task ID in the Hard Error log to determine

if the problem is the right or the left magazine.

• Remove and reinsert the magazine. Verify that the

magazine slides freely, and clicks and locks into

place.

• Power cycle the autoloader.

• Try a different magazine.

• If all previous steps fail, contact customer support.

D1 Magazine Present Sensor Bad • Check the

Task ID in the Hard Error log to determine

if the problem is the right or the left magazine.

• Remove and reinsert the magazine.

• Power cycle the autoloader.

• Make sure that the sensor is not blocked by debris.

• If all previous steps fail, contact customer support.

D2–D4 Position Sensor Bad • Check the

Task ID in the Hard Error log to determine

if the problem is the right or the left magazine.

• Remove and reinsert the magazine.

• Try a different magazine, if possible.

• Power cycle the autoloader.

• If all previous steps fail, contact customer support.

Error Type Description Suggested Actions

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Quantum EC-LLDAA-YF-B Podręcznik Użytkownika Strona 134