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Troubleshooting and Help 12-93
Scalar 100
89 xx
Failure was detected while communicating with the Motion Controllers.
Contact ATAC.
8A xx
The returned sense indicated that a motion command completed sooner
than expected.
Check the Y axis for binding. Binding can be caused by an object that prevents
the Y axis from homing and reaching its target correctly.
Contact ATAC.
8B xx
Servo Failures detected in the Rotary and/or Reach axis.
Contact ATAC.
93 xx
A failure was detected in the drive communication hardware within the
Library: the Library cannot communicate with one or more drives (note
the physical location of the failing drive, this information is presented with
the SAC).
If the accompanying message indicated that the Library cannot communicate
with one specific tape drive, ensure that the tape drive is properly installed in the
drive slot.
94 xx
Communication was previously established between the Library and the
tape drive but the Library detected that communication is no longer
present or the drive status is not as expected.
Ensure that the failing Drive Module is properly installed and powered On.
Check for a cartridge in the failing tape drive that prevents the drive from
becoming Ready. If a cartridge is present, eject the cartridge and retry the
operation. If the operation continues to fail, replace the Drive Module.
Contact ATAC.
95 xx
The Picker Assembly delivered a cartridge to a tape drive but the drive
does not confirm tape loading status. The “xx” part of the SAC identifies
the drive.
Retry the operation by manually loading a cartridge into the tape drive. Replace
the failing Drive Module if this operation failed.
Contact ATAC.
98 xx
The firmware installed on the tape drive is not supported by the library.
The “xx” part of the SAC identifies the drive
Replace the Tap Drive Module with a certified spare part.
Reported
SAC
Error and Solution
- Scalar 100 1
- Copyright Notice 2
- Contents 3
- Using the Operator Panel 4
- Running your Library 5
- Configuring your Library 6
- Maintaining your Library 6
- Contents I-v 7
- Troubleshooting and Help 8
- Introduction 11
- Intended Audience 12
- Description 13
- Front Panel Components 14
- Front Power Switch 15
- Door Lock 15
- Operator Panel 15
- Back Panel Components 16
- Rear Power Switch 17
- Remote Management Unit 17
- Storage Networking Controller 17
- Internal Components 18
- Description 2-9 19
- SCSI Connections 20
- Setting up your Scalar 100 21
- Finding a Location 22
- Unpacking your Library 22
- Preparing the Host 24
- Host Coordinate System 25
- Installing a SCSI Adapter 25
- 3-16 6-00667-01 Rev B 26
- Rackmounting your Library 27
- Installing Side Panels 30
- Installing Casters 31
- Installing/Removing a Drive 31
- Removing a Drive 32
- Replacing a Drive 33
- Installing Bulk Load Mailbox 34
- Removing the Standard Mailbox 35
- Installing a Storage Column 38
- 4-30 6-00667-01 Rev B 40
- Working with Buttons 44
- Getting Library Messages 44
- Getting Mailbox Status 45
- Menu Guidelines 47
- Using the Main menu 47
- The Menu Tree 48
- Getting Information 49
- Getting Sensor Information 51
- Getting Slot Information 52
- Viewing Drive Information 55
- Getting Logs 55
- Printing Logs (HyperTerminal) 56
- Getting the Command Logs 56
- Getting Error Logs 57
- Getting Drive Logs 57
- Moving the Picker 60
- Taking Inventory 61
- CAUTION: 62
- Importing Tape Cartridges 63
- Exporting a Tape Cartridge 64
- Importing Cleaning Cartridges 65
- Working with Drives 66
- Configuring Barcode Length 69
- Configuring Drive Cleaning 70
- Setting Drive SCSI IDs 71
- Setting the Date and Time 71
- Locking/Unlocking the Mailbox 73
- 8-64 6-00667-01 Rev B 74
- Updating Drive Firmware 76
- Exercising the Picker Fingers 77
- Exercising the Picker Axes 79
- Exercising the Library 80
- Running a Demo 81
- Running a Self Test 81
- Resetting a Drive 82
- Servicing Drives 83
- 9-74 6-00667-01 Rev B 84
- Tape Use Guidelines 85
- Using Barcode Labels 86
- 10-78 6-00667-01 Rev B 88
- Starting the RMU 90
- Supported Browsers 90
- RMU Requirements 90
- Setting up the RMU 90
- Logging into the RMU 91
- Configuring SNMP 92
- Configuring RMU User Accounts 93
- Configuring the Time and Date 94
- Updating Firmware 94
- Viewing Diagnostic Files 95
- Viewing Logs 95
- Getting Help 96
- Operator Information Messages 110
- Interpreting Drive LEDs 111
- Getting More Information 111
- 12-102 6-00667-01 Rev B 112
- Specifications 113
- SDLT/DLT 114
- 13-106 6-00667-01 Rev B 116
- Regulatory Notices 117
- IC Notice (Canada Only) 118
- CE Notice 119
- VCCI Notices (Japan Only) 119
- Declaration of Conformity 120
- 15-112 6-00667-01 Rev B 122
- Index 15-113 123
- 15-114 6-00667-01 Rev B 124
- Index 15-115 125
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