Quantum Scalar 24 Podręcznik Użytkownika Strona 141
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Scalar 24 Installation and Operation Guide 133
Troubleshooting and Diagnostics
This chapter contains some general suggestions to aid you in solving problems.
Installation Problems
Usually, problems encountered during the installation of your Scalar 24 are caused by improper SCSI bus
configuration application software configuration errors or by an OS that has not been correctly configured.
If the application software that you are attempting to use is not communicating with your library after
installation, check the following:
Firmware
Compatibility
Use the library operator panel to verify that the drive firmware matches
the firmware version listed for that drive type in the Compatibility Matrix
of the Scalar 24 Release Notes. If your Scalar 24 has two drives, verify
that the firmware on both drives matches the levels in the matrix.
SCSI IDs: Make sure that the IDs you selected for the Scalar 24 robotics and tape
drive are not the same as the ID used by any other SCSI device on that
bus, including the host SCSI adapter card.
SCSI Cabling: Verify that all SCSI cables are securely connected at both ends and
that the jack screws are secured. Also, check the length and integrity of
your SCSI cabling. The total length of a SCSI bus must not exceed 12
meters (39.4 feet). Replace suspect cables with known good cables.
NOTE: The length of the internal SCSI cabling inside your Scalar
24 is one foot for each drive. This length must be included in any
calculations of bus length.
Termination: Check that all SCSI buses are properly terminated.
System Compatibility: Ensure that your Scalar 24 and its tape drive(s) are compatible with the
SCSI adapter card and application software you plan to use. The SCSI
adapter card must be LVD compatible. Most application software
websites publish compatibility information.
- 89558 Böhmenkirch 2
- Contents 3
- 6 Operation 39 4
- 8 Using the Menus 57 5
- 10 Specifications 141 7
- Product Safety Statements 9
- Product Model Number 9
- Description 11
- Features 12
- Front Panel Components 13
- Interior Components 14
- Rear Panel Components 15
- Media and Media Protection 16
- Host Interface 18
- Application Software 19
- SCSI Cables 20
- FC Cables 20
- Getting Started 21
- Installing Scalar 24 Hardware 22
- Connecting to a Fibre Drive 24
- Connecting the Power Cord 25
- Inserting Tape Cartridges 25
- 18 Getting Started 26
- Setting up your Scalar 24 27
- Preparing the Host Computer 27
- 20 Getting Started 28
- 22 Getting Started 30
- Installing Optional Hardware 31
- °F (38°C) 34
- Frequently Asked Questions 41
- More FAQs 42
- How do I clean a drive? 43
- What is partitioning? 44
- How do I get help? 45
- 38 Frequently Asked Questions 46
- Operation 47
- Icon Definitions 48
- Drive Status Icons 49
- Tape Activity Icons 49
- Online and Offline Modes 50
- Inserting and Removing Media 50
- Manual Removal of Tapes 51
- Barcode Labels 52
- Menu Navigation 53
- Main Menu Navigation 54
- Submenu Navigation 54
- Normal Operations 55
- 48 Operation 56
- Using the RMU 58
- Configuring SNMP 59
- Configuring RMU User Accounts 60
- Configuring the Time and Date 61
- Upgrading Firmware 61
- Viewing Diagnostic Files 62
- Rebooting the RMU 62
- Rebooting the Library 62
- Viewing Logs 63
- Getting Help 63
- Using the Menus 65
- on page 71 66
- Main Menu 67
- Setup Menu 68
- Cancelling the Setup Wizard 69
- 62 Using the Menus 70
- 64 Using the Menus 72
- 66 Using the Menus 74
- 68 Using the Menus 76
- Configure Slots 78
- Configure Modes 79
- 72 Using the Menus 80
- Configure Partitions 82
- Configure I/E Slot 84
- SCSI/Fibre 85
- Set Inquiry 86
- Access Mode 87
- Fibre Setup 88
- Set Library SCSI ID 90
- User Interface 91
- Set Password 92
- Set Key Clicks 93
- Configure Net Device 94
- Configure AutoClean 96
- AutoClean Partitioned Library 97
- Configure Barcode Scanner 98
- Reset Configuration 99
- Command Menu 100
- Import LTO Cleaning Cartridge 102
- Export Media 104
- Export Data Cartridge 105
- Export Cleaning Cartridge 106
- Dismount Drive 107
- Move Media 107
- 100 Using the Menus 108
- Bulk Load 110
- Bulk Unload 111
- 104 Using the Menus 112
- Sequential 113
- Start Single 114
- Stop Sequential Backup 115
- Resume Sequential Backup 115
- 108 Using the Menus 116
- Status Menu 117
- 110 Using the Menus 118
- Display Inventory Information 119
- 112 Using the Menus 120
- Display Motion Counts 121
- Display Retry Counts 122
- Display Sensor Status 123
- Display Errors 124
- Display Serial Number 125
- Display World Wide Name 126
- Display Fibre Status 127
- Tools Menu 128
- Clean Drive 129
- Load Firmware 130
- Demo Test 131
- Self Test 132
- Drive Maintenance Test 133
- 126 Using the Menus 134
- Manufacturing Test 135
- 128 Using the Menus 136
- Position Picker 137
- Output Logs 138
- Drive Power On/Off 139
- 132 Using the Menus 140
- Installation Problems 141
- Scalar 24 Error Messages 142
- Vital Product Data Recovery 145
- Environmental Considerations 146
- Specifications 149
- Storage Slot Count 150
- Library Storage Capacity 150
- Library Data Transfer Rates 151
- Operating Time 151
- Safety and EMC Standards 151
- Thermal Environment 152
- Acoustic 153
- Library Interface 153
- Reliability 153
- 146 Specifications 154
- 148 Index 156
- 150 Index 158
- 152 Index 160
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