
Scalar 24 Installation and Operation Guide 135
13h Barcode not
present on tape
Ensure that the barcode label
is present, is properly
installed, and is not damaged
or dirty
Retry the failing operation.
15h Scanner Error
Call Service
The barcode scanner is not
functioning properly.
Reboot the system. If the
problem persists, contact
ATAC.
16h Barcode Error
Check Tape
The scanned barcode is
incorrect for your current
configuration. This is most
likely the result of a missing
or unreadable barcode or a
barcode length that does not
match the mode you have
configured (such as Default,
Media ID, or Extended).
Check barcode scanner
configuration. Refer to
Configure Barcode Scanner
on page 90 for more
information.
38h and
39h
RMU Problem
Check RMU
The RMU has reported an
error to the library.
Make sure the RMU is
configured correctly, is
operational, and is accessible
on the network.
3Ah SNC Problem
Check SNC
An error has been sent to the
library from the SNC.
Check the SNC. If the
problem persists, contact
ATAC.
A2h SNC Com Error
Check SNC
There is a communication
problem between the library
and the SNC.
Check the SNC. Reboot the
system. If the problem
persists, contact ATAC.
A0h RMU Com Error
Check RMU
The library firmware was able
to communicate with the
RMU, but did not detect any
communication for more than
10 minutes. The RMU may
have been removed or
somehow has become non-
operational.
Reboot the system. If the
problem persists, contact
ATAC.
40h CFG Mismatch
Call Service
The firmware detects that the
code configuration does not
match the hardware
configuration. This may
happen when the wrong
firmware is loaded (for
example, an LTO code image
is loaded to an SDLT
system).
Reboot the system.If the error
persists, contact ATAC and
provide them with the system
model and firmware version.
7Eh Media Error
Eject Tape
The media in the drive is worn
out or has a buckle error.
Replace the cartridge.
SAC
Code
Error Message Description Recommended Action
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